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Ekagra Rituals

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Ekagra Rituals · Store policies

Privacy policy

A clear account of the information used to operate the store, fulfil orders, and support cash-on-delivery service.

Last updated 28 September 2026

On this page

  1. Information covered by this policy
  2. How information is used
  3. Cash-on-delivery orders
  4. When information is shared
  5. Storage, security, and retention
  6. Cookies and local storage
  7. Your choices and requests
  8. Children and external services
  9. Updates to this policy
01

Information covered by this policy

This policy describes information handled when you browse the Ekagra Rituals store, create an account, contact us, or place an order. The information you provide may include your name, email address, phone number, delivery address, account details, and order selections.

The site and its hosting providers may also process technical information needed to deliver and protect the service, such as request, device, and diagnostic data.

02

How information is used

Information may be used to:

  • Operate your account and respond to requests.
  • Process orders, payments, delivery, and refunds where applicable.
  • Send order or service communications.
  • Maintain site security, troubleshoot issues, and prevent misuse.
  • meet legal, accounting, and regulatory obligations.
03

Cash-on-delivery orders

Cash on delivery is currently the only payment method offered. We use the contact and delivery details you submit to confirm and fulfil your order. Payment is collected by the delivery partner when the parcel arrives; do not send us payment credentials or one-time passcodes.

04

When information is shared

Information is shared only as needed to operate the store, fulfil your request, or meet legal obligations. This can include service providers involved in hosting, database operations, communications, security, and delivery. These providers may process information under their own terms and applicable agreements.

Information may also be disclosed when required by law, to protect the store or its users, or in connection with a lawful business transfer.

05

Storage, security, and retention

We use reasonable technical and organisational safeguards to protect information. No internet transmission or storage system can be guaranteed completely secure.

Information is retained for as long as needed to provide the service, maintain order and account records, resolve disputes, and meet legal obligations. Retention periods can vary by information type and applicable requirements.

06

Cookies and local storage

The store uses browser storage and cookies needed for functions such as maintaining your session, account state, and shopping experience. Your browser controls can be used to clear or restrict storage, though some features may then stop working as expected.

07

Your choices and requests

Depending on applicable law, you may be able to request access to, correction of, or deletion of personal information, or object to or limit certain processing. We may need to verify your identity and retain some records where required by law.

For privacy requests, contact us using the email address or phone number published with our business details below.

08

Children and external services

The store is intended for a general audience and is not designed to request personal information from children. Third-party services linked from or used by the store are governed by their own privacy notices; review those notices before using them.

09

Updates to this policy

This policy may be updated when our practices or legal requirements change. The latest version and its update date will be published on this page.

10

Business details

MOHNISH

P-304, Park Floor 1, Sector 77, Faridabad, Haryana 121101, India

ekagrarituals@gmail.com

9318317883

For help with an order or a policy request, contact us using the details above.